Services
Fostering trust means providing fully transparent services in all areas of business. RCMS’s hands-on senior management, in-house support staff, and customized financial packages will ensure that your community receives customized services that meet your needs.
BUILDING MAINTENANCE
Planned, timely maintenance of structural and mechanical building components to reduce costly breakdowns and improve living standards. To that end, we have developed practical “planned preventative maintenance” programs tailored to incorporate the uniqueness of each client.
Related Services
- 24-hour emergency coverage
- Preparation of workloads and schedules and evaluation of staffing requirements
- Monthly building and property inspections
- Well-planned, preventative maintenance programs
- Implementation of government regulations as they apply to the housing provider
FINANCE
Effective financial solutions that manage your buildings with an efficient use of your money. In cooperation with our sector partners, we have introduced program and cost-saving measures that maximize the value of the services received by housing providers.
Related Services
- Timely housing charge collection
- Complete accounting services as per Generally Accepted Accounting Principles (GAAP)
- Receivables, payables, processing and banking
- Preparation of the annual operating and capital budgets
- Investment of reserve funds
ADMINISTRATIVE
Administrative solutions to elevate your communications and ensure policies, bylaws, and regulations are followed. Our solutions ensure that stakeholders are kept informed and up-to-date.
Related Services
- Preparation and organization of all general members meeting
- Monthly manager’s report to the board and attendance at all regular board meetings
- Review applications and conduct the annual RGI review in accordance with local Service Manager policies
- Assist in updating by-laws and policies to correspond with legislation
PROJECT MANAGEMENT
Capital management and process planning to help you run your building at its greatest potential. RCMS has various ways to help your community thrive.
Related Services
- Capital project management
- Capital budget preparation and planning
- Operating budget preparation and planning
- Audit preparation
- Community development initiatives
- Arrears management and recommendations to the Board
- By-Law and policy review with recommendations to the Board for improvements
- Assist co-operative and non-profit housing providers with the preparations of business plans, specifically dealing with breaches of the Housing Services Act
- Preparation and implementation of planned preventative maintenance programs, including preparing schedules of maintenance for mechanical equipment
- Preparation of Energy Audits, including presentation of final report to the Board of Directors
EDUCATION
YARDI-trained staff who provide training and consulting services to Boards who wish to educate their building personnel. The RCMS Board Education program is divided into 1- to 1.5-hour mini lectures held during monthly board meetings.
Related Services
- Decision-making skills
- Board’s roles and responsibilities
- Reading and understanding financial statements
- Risk management
- Arrears and vacancy management
- Review of annual planning guide
- Audits and budgets
- Rent-Geared-to-Income (RGI) Training